Pensions Operations Manager (DC)

My client is a leading Occupational Pensions Consultancy who, due to growth and promotion, are looking for an experienced Pensions Operations Manager to lead a Defined Contribution (DC) administration function.This is an outstanding opportunity for a senior pensions professional to take ownership of service delivery, lead and develop high-performing teams, drive operational improvements, and play a key role in shaping the future direction of a growing pensions administration business.The RoleAs Pensions Operations Manager, you will be responsible for leading a DC administration team, ensuring the delivery of a high-quality, compliant and efficient service to members and clients.Working closely with senior stakeholders, you will drive continuous improvement, develop people and processes, and help deliver operational and commercial objectives.Key ResponsibilitiesLead, coach and develop administration managers and their teamsDrive quality, efficiency and operational excellenceOversee complex member administration activity and complaint resolutionManage recruitment, performance, engagement and development initiativesBuild strong relationships with clients and key stakeholdersContribute to new business, tender submissions and client presentationsIdentify process and systems improvementsSupport strategic change and transformation projectsAbout YouTo be successful, you will have:Extensive Defined Contribution pensions administration experienceStrong technical knowledge of DC ..... full job details .....