Patient Care Coordinator

Patient Care CoordinatorPrivate Fertility Clinic London Salary: 34,000 - 37,000 + Benefits Permanent Full-Time On-SiteAbout the OpportunityOur client is a prestigious private fertility and women''s health clinic based in London, recognised for delivering outstanding patient care and clinical excellence. The clinic provides a comprehensive range of fertility and reproductive health services within a highly supportive, patient-centred environment.Due to continued growth, they are seeking an experienced Patient Care Coordinator to join their Patient Services team. This is an excellent opportunity for someone with prior fertility clinic experience who is passionate about supporting patients through what can often be a complex and emotional treatment journey.The RoleAs a Patient Care Coordinator, you will play a vital role in guiding fertility patients through their treatment pathway from initial enquiry through to treatment coordination. You will act as a key point of contact for patients, ensuring a seamless, compassionate, and efficient experience while liaising closely with clinicians, nurses, embryologists, and operational teams.The successful candidate will be highly organised, patient-focused, and confident managing multiple priorities in a fast-paced clinical environment.Key ResponsibilitiesPatient Services and EnquiriesManage all new fertility enquiries via telephone, email, and online channels.Provide accurate, tailored information regarding consultations and treatment ..... full job details .....