Patent Support Manager

Patent Support Manager – LeedsA leading international IP firm is seeking a highly experienced

European Regional Patent Support Manager

to oversee and drive the patent client administration function across its European offices. This senior role is key to ensuring the delivery of consistent, efficient and high-quality client service across the firm''s continental operations.

With over 200 IP professionals across 24 offices in the UK, Ireland, Germany, Netherlands, France, Switzerland and Austria, the firm is recognised for its integrated IP offering and commitment to operational excellence, staff development and inclusive culture.

The Role:You will lead and develop patent support teams across multiple jurisdictions, working closely with key internal stakeholders to align processes, improve workflows and deliver an exceptional experience to both internal and external clients. This is a strategic position requiring strong leadership, stakeholder management and a deep understanding of patent formalities and client service delivery.

Key Responsibilities:Manage and develop the patent support teams across European officesPromote a high-performance culture aligned with the firm’s values of People, Excellence, Teamwork and ProgressivenessOversee talent development and succession planning to retain high-performing colleaguesBuild strong relationships with Group Heads, Office Heads and support functions to continuously improve client and attorney experienceImplement and document standardised patent support processes, leveraging technology and best practicesCollaborate with stakeholders in Finance, IT, Learning and Development and Operations to optimise efficiency and service qualityRequirements:Proven experience in a senior leadership role within a patent support or IP operations environmentStrong understanding of patent formalities, processes and client service deliveryExcellent leadership and team management skillsExceptional communication and stakeholder engagement abilitiesHighly organised with the ability to lead across multiple offices and jurisdictionsProficiency in English is essential; working knowledge of French, Dutch, or German is advantageousBenefits include:27 days’ holidayBonus schemeFlexible and hybrid working optionsAward-winning enhanced parental leave policyDedicated Learning and Development team and digital learning platformClear, merit-based career progression frameworkStrong focus on DEI, supported by employee-led initiatives and leadership ..... full job details .....