Parts Coordinator

Delivering exceptional customer service to industries across the world, a dynamic and innovative engineering business is looking to recruit a Parts Co-ordinator to join its services team in Poole on a hybrid basis. As a Parts Co-ordinator, you''ll be the trusted point of contact for customers who rely on you to get the right parts to the right place, on time. You''ll build lasting relationships with colleagues and customers around the world, with the support of a close-knit team behind you.As a Parts Co-ordinator, you will benefit from: Hybrid working, with a mix of home and office-based daysPrivate medical insurance and life insuranceA health and wellbeing programmeCycle to work schemeFree on-site parkingA supportive, inclusive environment where your development is genuinely encouraged As a Parts Co-ordinator, your responsibilities will include: Managing spare parts enquiries, quotations, orders and deliveries from start to finishKeeping customers regularly updated on order status and delivery schedulesWorking with sales colleagues on pricing, quotations and commercial termsCoordinating with internal departments and suppliers so that orders are fulfilled accuratelyMaintaining customer master data and handling instructions with careHelping to resolve order discrepancies in a calm, professional way As a Parts Co-ordinator, your experience will include: A background in customer service, order processing, sales support or parts coordinationExperience handling customer ..... full job details .....