Parts Advisor

Thrive Group are delighted to be working with our client based in Trowbridge who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis. This is an excellent opportunity for someone with experience within an automotive or parts environment who enjoys working in a fast-paced role and providing excellent customer service. What you will be doing: Working as part of a busy Parts Department, you will be responsible for ensuring customers and technicians receive the correct parts efficiently and on time. Your duties will include: Maintaining accurate stock and inventory records of parts and supplies. Assisting customers in identifying and ordering the correct parts for their vehicles. Processing parts orders, deliveries and returns. Liaising with suppliers to source and order parts as required. Coordinating with technicians and workshop colleagues to ensure parts are available when needed. Monitoring and maintaining accurate records of parts warranties. Updating internal systems and ensuring all parts-related administration is completed accurately. Providing a professional and helpful service to customers, both face-to-face and over the telephone. Supporting the smooth and efficient running of the Parts Department. What you will need to succeed: Previous experience within a Parts Department or automotive environment is preferred. Excellent customer service and communication skills. A ..... full job details .....