Parts Advisor

Thrive Group are delighted to be working with our client based in Trowbridge who are actively looking to recruit an experienced and customer-focused Parts Advisor to join their busy team on a permanent, full-time basis.

This is an excellent opportunity for someone with experience within an automotive or parts environment who enjoys working in a fast-paced role and providing excellent customer service.
 
What you will be doing:
 
Working as part of a busy Parts Department, you will be responsible for ensuring customers and technicians receive the correct parts efficiently and on time.
Your duties will include:

• Maintaining accurate stock and inventory records of parts and supplies.
• Assisting customers in identifying and ordering the correct parts for their vehicles.
• Processing parts orders, deliveries and returns.
• Liaising with suppliers to source and order parts as required.
• Coordinating with technicians and workshop colleagues to ensure parts are available when needed.
• Monitoring and maintaining accurate records of parts warranties.
• Updating internal systems and ensuring all parts-related administration is completed accurately.
• Providing a professional and helpful service to customers, both face-to-face and over the telephone.
• Supporting the smooth and efficient running of the Parts Department.

What you will need to succeed:

• Previous experience within a Parts Department or automotive environment is preferred.
• Excellent customer service and communication skills.
• A professional and friendly telephone manner.
• Good IT skills, including experience using Microsoft Excel and other computer systems.
• Strong organisational skills and excellent attention to detail.
• Ability to prioritise workload and work effectively in a busy environment.
• A proactive, reliable and team-focused approach.

What you will receive in return:

• Basic salary: £29,304.60 per annum
• OTE: £30,000 per annum
• Monday to Friday, full-time hours.
• Company pension.
• Employee discount.
• Store discount.
• Health and wellbeing programme.
• Life insurance.
• On-site parking.

What you need to do next:
If this position sounds of interest and you would like to be considered. Please email on sarah.elliott@ thrivegroup.co. uk or contact me on (phone number removed) to discuss further.
Thrive group are acting as an employment agency with respect to this vacancy.
If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
PRMSTH

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