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Permanent

Parts Advisor

Impact Recruitment Services
Northampton
money-bag £28000 - £30000/annum
Posted: 14 August 2026 (Today)
Closing date: 13 September 2026
Ref: 225497200

Parts Advisor

Northampton | -30,000 + Bonus | Permanent

Are you an experienced Parts Advisor who knows your way around vehicle parts and enjoys dealing with customers?

Want to join a growing independent automotive business where you can make a real impact?

This could be the opportunity for you.

Following a record-breaking year and continued growth, an established automotive parts business is expanding its team and looking for a confident, proactive Parts Advisor to join its Northampton operation.

You''ll be dealing with a loyal customer base across the UK, helping customers identify the right parts, processing orders and building relationships that keep them coming back.



What you''ll be doing

  • Handling incoming calls, emails and customer enquiries
  • Advising customers on the right parts and products
  • Processing orders accurately and efficiently
  • Building strong relationships with existing customers
  • Re-engaging lapsed customers and identifying opportunities
  • Coordinating orders, deliveries and fulfilment
  • Supporting occasional trade counter activity
  • Working with customers across a national network



What we''re looking for

We''re open to people from different backgrounds, but you''ll ideally have:

  • Previous experience in a Parts Advisor, automotive sales or customer service role
  • Good knowledge of vehicle parts
  • Excellent communication skills and a confident telephone manner
  • Strong organisation and attention to detail
  • A proactive, customer-focused approach
  • The ability to work in a fast-paced environment

Experience within the truck and trailer sector would be highly advantageous, but isn''t essential for the right candidate.



What''s on offer?

  • -30,000 salary
  • Quarterly bonus scheme
  • End-of-year bonus
  • Monday-Friday, 8:30am-5:30pm
  • 1 in 4 Saturdays, 8:00am-12:00pm
  • Join a growing business following a record year
  • Opportunity to develop your career within the automotive aftermarket
  • A varied role where you''ll have genuine responsibility and customer contact



Why this role?

This isn''t simply an order-processing position. You''ll be a key point of contact for customers, using your product knowledge and communication skills to solve problems, win repeat business and build long-term relationships.

If you''re someone who enjoys the automotive industry, likes dealing with people and wants to be part of a business that''s going places, we''d love to hear from you.

Apply today to find out more.

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Impact Recruitment are a recruitment agency, working on behalf of our client.

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