Parts Advisor

Parts AdvisorNorthampton 30,000 + Bonus Permanent Are you an experienced Parts Advisor who knows your way around vehicle parts and enjoys dealing with customers? Want to join a growing independent automotive business where you can make a real impact? This could be the opportunity for you. Following a record-breaking year and continued growth, an established automotive parts business is expanding its team and looking for a confident, proactive Parts Advisor to join its Northampton operation.You''ll be dealing with a loyal customer base across the UK, helping customers identify the right parts, processing orders and building relationships that keep them coming back. What you''ll be doingHandling incoming calls, emails and customer enquiriesAdvising customers on the right parts and productsProcessing orders accurately and efficientlyBuilding strong relationships with existing customersRe-engaging lapsed customers and identifying opportunitiesCoordinating orders, deliveries and fulfilmentSupporting occasional trade counter activityWorking with customers across a national network What we''re looking forWe''re open to people from different backgrounds, but you''ll ideally have:Previous experience in a Parts Advisor, automotive sales or customer service roleGood knowledge of vehicle partsExcellent communication skills and a confident telephone mannerStrong organisation and attention to detailA proactive, customer-focused approachThe ability to work in a fast-paced ..... full job details .....