Partner Manager

Customer Service Account ManagerLocation: Hertfordshire (office-based with hybrid working available after training)Salary: £25,000 per annum + bonusWorking Hours: Monday to Friday, 35 hours per week (core hours 9:00am - 5:00pm, with a rotating early shift of 8:30am - 4:30pm)Benefits:Up to 10% annual bonus8% pension21 days holiday + bank holidaysLaptop and mobile providedGym membershipFree on-site parkingThe Opportunity Our client is looking for a proactive and highly organised Customer Service Account Manager to join their operations team. This is a great opportunity to step into a client-facing role within a fast-paced, service-led environment where you will take ownership of a portfolio of accounts and play a key part in ensuring smooth day-to-day operations. You will act as the main point of contact for clients and external partners, managing queries, coordinating activity, and ensuring issues are resolved efficiently. Full training is provided, making this an excellent opportunity for someone looking to build a long-term career in account management or operations.Key ResponsibilitiesAccount and Relationship ManagementManage a portfolio of client accounts, building strong and professional relationshipsAct as the primary point of contact, handling queries and providing updatesDeliver a high level of customer service at all timesCommunication and CoordinationManage daily communication via phone and emailKeep stakeholders informed of progress, updates, and ..... full job details .....