Partner Manager

Ready to take your Customer Service skills to the next level?Whether you are looking to move your Customer Service experience into an office environment, or you already have office-based experience and are ready for a fresh opportunity, this could be the role for you.Do you want to join a company that genuinely invests in their people, supports development, and even offers funded study?How about a hybrid role with Fridays working from home?If this is ticking boxes already, keep reading.The roleYou will be joining a thriving, supportive team where strong management and collaboration are part of everyday life. This is a business that values its people and gives them the tools and encouragement to succeed.We are looking for truly customer-centric individuals who naturally deliver the 4 Cs of great Customer Service: Customer experience, Conversation, Content, and Collaboration.What you will be doingBuilding strong relationships with clients and partners to deliver a consistently high level of serviceCommunicating clearly, professionally, and promptly across all channelsMaintaining accurate records and providing key updates to clients and partnersDiagnosing and resolving issues efficiently and calmlyAnticipating challenges and taking proactive steps to support customers before problems ariseWhat we are looking forStrong, confident communication skillsA natural problem-solver mindsetAbility to stay calm and focused under pressureHighly organised with excellent attention to detailA ..... full job details .....