Outreach Family Support Worker (Grade 6) - Social Care Non-Qualified

Directorate: Children & Young People’s Services
Division: Early Help
Job Title: Outreach Family Support Worker
Grade: 5
Salary: £23,836 – £27,905
Location: Liverpool
DBS: Enhanced DBS
Reports to: Early Help Consultant Social Worker

To provide high-quality, targeted outreach and home-based Early Help support to children, young people and families using a whole-family approach.

The role will support children and young people aged 0–25* and their families, helping to prevent escalation to statutory services and ensuring families can access appropriate universal and community services.

*Ages 19–25 applies where the SEND Code of Practice is applicable.

• Hold complex Level 3 cases stepped down from Children’s Social Care.

• Complete Early Help Assessments and coordinate Team Around the Family (TAF) meetings.

• Act as Lead Professional, coordinating services and monitoring progress against family plans.

• Provide intensive, targeted and bespoke support to vulnerable children, young people and families.

• Support adolescents experiencing complex emotional and mental health difficulties.

• Assess risk and need and develop plans to reduce identified risks.

• Work with families using Signs of Safety, solution-focused approaches and the Family Outcomes Star.

• Develop practical parenting strategies and strengthen parent/carer-child relationships.

• Carry out home visits and provide direct support within the family environment.

• Use de-escalation techniques when working with challenging behaviour.

• Support supervised contact where required.

• Maintain accurate case records, assessments, chronologies, plans and progress notes.

• Promote safeguarding and equality while working in partnership with children, young people, families and professionals.

• Attend supervision, reviews, planning meetings and relevant multi-agency forums.

• Contribute to service development, professional learning and continuous improvement.

The successful candidate will have experience of:

• Working with children, young people and families in an Early Help or family support setting.

• Managing complex cases and assessing risk and need.

• Delivering intensive, targeted and home-based support.

• Coordinating multi-agency professionals around families.

• Developing and reviewing family support plans.

• Safeguarding children and young people.

• Supporting positive parenting and family relationships.

• Engaging families using a strengths-based, solution-focused approach.

Enhanced DBS required.