Outpatient Nursing Manager – Oxford

Outpatient Nursing Manager – Oxford - Reference -We are seeking an experienced Outpatient Nursing Manager to lead and manage outpatient services at our private day-case centre. The role involves overseeing consultations, diagnostics, treatments, and phlebotomy, while ensuring clinical quality, safe staffing, regulatory compliance, and financial efficiency. You will line manage a multidisciplinary team and work closely with senior leaders, clinicians, and specialty leads to deliver world-class patient care.Closing Date: Monday, August 31, 2026Full TimeSummary

We are seeking a highly motivated and experienced Outpatient Nursing Manager to provide excellent clinical and managerial leadership for the delivery of exemplary outpatient services at our unique, private patient day-case centre and in the on-going development of our world-class patient care. This position will play a pivotal role in overseeing the day-to-day organisation and management of the outpatient consultations, diagnostics and treatment within the outpatient suite, including the management of phlebotomy service. This will require oversight of clinical practice, resource management, clinician engagement, safe staffing provision and financial management, to ensure that the centre meets all regulatory requirements and safety standards. This role is line managed by the Clinical Services Director but will also work closely with the Centre Director as the Registered Manager, Doctor Centre Directors and Clinical Specialty Leads. You will be directly line managing a multidisciplinary team as well as overseeing the service standards provided by other team members who could be self-employed or employed through bank and agencies.Job Responsibilities

You will work predominantly Monday-Friday around the core hours of 9-6pm, however will need to be flexible to meet the needs of the centre which has extended opening hours and potential for weekend services. This position as Outpatient Nursing Manager is a senior managerial role, providing day-to-day leadership and ensuring high-quality service delivery at the Welbeck Centre as well as working operationally to maintain high visibility for all stakeholders. You will work with the clinicians, senior leadership team and other department colleagues to drive the strategic direction of the centre and develop the services offered by the outpatient department, including phlebotomy, paediatrics, cardiology, audiology and other medical specialties. This role is required to attend and contribute to specialty boards meetings, hospital committees as required and all governance committees that feed into our Quality Assurance and Performance Improvement (QAPI), including resuscitation, medicines management, Children’s and Young Persons, etc.Clinical and Professional Leadership

Lead the nursing team to deliver evidence-based, compassionate care that meets the individual needs of patients and the wider local communityFoster a culture of compassion and respect through effective team engagement, communication, and supportMaintain a high visibility within the clinical area and act as a clinical expert within the outpatient settingPatient Care and Safety

Ensure that all clinical staff consistently identify, plan, implement, and evaluate individualised patient care in line with professional standardsSupport the safe and effective delivery of care by promoting best practice, safeguarding standards, and multidisciplinary workingEnsure patient safety is always prioritised, acting as an advocate and speaking up on any concerns regarding care or safeguardingWorkforce Management and Development

Attract, develop, and retain a high-performing multidisciplinary outpatient teams, performance management, recruitment, absence management, and appraisalsOversee the training, induction, competencies, supervision, and appraisal process to support continuous learning and professional growthProvide guidance and support to staff, whilst fostering a culture of openness, psychological safety, and professional integrity where staff feel confident to speak upOperational and Financial Management

Ensure appropriate staffing levels and skill mix to deliver efficient outpatient services through proactive and effective resource planning, scheduling, and coordinationLead on workforce planning aligned to projected activity, ensuring workforce efficiency and balancing contracted and variable staffingSupport the development and delivery of business plans, service development initiatives, and departmental budgetingMonitor and manage departmental budgets, ensuring cost-effective use of resources and achievement of financial targetsGovernance and Compliance

Ensure compliance with all statutory and regulatory requirements (e.g. CQC), professional standards, and Welbeck policiesAct as the lead for clinical safety, ensuring systems are in place for incident reporting, investigation, RCA, and learning from complaints or adverse eventsDrive clinical standards through implementation of evidence-based practice, clinical audits, and quality assurance programmes, ensuring clinical pathways are safe, effective, and continuously improvedLead by example in maintaining infection control, health and safety, safeguarding, data protection, documentation standards, and compliance with governance frameworksCommunication and Stakeholder Engagement

Participate in centre wide communication forums including daily handovers, and contribute to strategic and operational decision-makingEnsure strong, collaborative relationships with clinicians, RMOs, patients, and families, acting as a key point of contact for escalated concernsSupport a culture of customer service throughout nursing services, using patient feedback, satisfaction scores, and complaint trends to drive improvementsRepresent nursing services within multidisciplinary and business planning meetings, supporting communication across departments and external partnersStrategic Development and Continuous Improvement

Lead on the implementation of service developments and business improvement initiatives to enhance performance and patient experienceSupport the delivery of strategic and operational plans in collaboration with the senior leadership teamParticipate in the development of business cases and service proposals in line with strategic prioritiesLead initiatives that foster a culture of honesty, quality, and safety, underpinned by collaboration and professional accountabilityExperience / Qualifications

Registered Nurse with valid NMC registrationProven leadership experience in a senior nursing or clinical management roleExperience implementing new services and / or new patient pathways in the outpatient settingStrong understanding of clinical governance, patient safety, and health policy frameworksExperience of CQC inspections and/or readinessDemonstrable team management experience within a clinical setting with skills in influencing, coaching and developing othersDemonstrable planning and organisational skills including labour management and workforce efficiencyWorking with IT systems and data analysis, including resource allocation and utilisation toolsAbility to lead audits, investigations and quality improvement projectsAbility to analyse data and respond to risksThe successful candidate will be able to demonstrate excellence in:

Leadership and people management skills within a multi-disciplinary teamAdaptability and agilityCommunications skills - presenting, influencing, persuading and negotiatingCollaboration – building partnerships and strategic working relationshipsIntegrity and resilienceProblem solving skillsPlanning, organisation and delegation skills

Background across a range of specialties in the outpatient or inpatient settingExperience managing outpatient services within private healthcare or NHS environmentsCommercial awareness and business developmentUnderstanding of financial planning, budgeting, and commercial development in a clinical settingWorking knowledge of electronic rostering systems and clinical documentation platformsPrevious experience of working in partnership with consultants and across clinical ..... full job details .....