Order Processor & Logistics Coordinator

Streamline Recruitment have a fantastic opportunity for a Order Processor & Logistics Coordinator.

Our client is a well-established business based at Tilbury, specialising in the importing and distribution of timber and panel products. This is a full-time, office-based role in a supportive and fast-paced environment.

About the Company
The business imports and supplies quality wood-based panel products from around the world, offering reliable products at competitive prices.

Key Responsibilities

• Accurately process incoming customer orders via email, phone, and internal systems.
• Contact customers proactively to confirm order details and offer additional products where appropriate.
• Liaise with third-party hauliers to coordinate collections and deliveries, ensuring deadlines are met.
• Build and plan delivery loads based on product type, volume, and destination.
• Maintain accurate records of all orders and transport arrangements.
• Handle incoming calls and respond to customer queries or complaints professionally.
• Monitor stock availability and communicate lead times when needed.
• Collaborate with warehouse and sales teams to ensure smooth order flow and fulfilment.
• Support with general administration tasks, including updating spreadsheets, order tracking, and customer account information.

Hours & Benefits

• Monday – Friday, 08:00 – 17:00
• Salary: £30,000 – £32,000 DOE
• 25 days holiday plus bank holidays

If you are interested, please apply today!