Order Management Analyst

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.**Order Management Analyst**Location: Frimley, SurreyFunction: Supply Chain – Shared Service CentreAs part of the EMEA Shared Service Centre, you''ll be working with your colleagues in Order Management to complete various tasks across different countries to provide outstanding service for our SCJ Professional Business. Using Lean methodology and tools, you’ll be looking for ways to improve and standardise processes. Using SAP scripting technology to create further automation opportunities.The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers.***This role is not eligible for international relocation**** Competitive pay and benefits incl Profit Share* Flexible starting and finishing times + 4.5 day working week* 33 days annual leave including public holidays due to supporting European countries* Pension, Life cover and Health Insurance* Shuttle bus service from local train stations, EV Charging points, Cycle to Work Scheme* Newly refurbished Gym with free classes and NEW Spin Studio!**Responsibilities:*** Daily processing of orders submitted by customers* Managing stock allocations in line with sales and supply chain team expectations in low out-of-stock situations* Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies* Drive efficiency by simplification and standardisation of processes and procedures across multiple countries* Work closely with other members of the Supply chain team, Logistics to provide outstanding service to all stakeholders* Ensure compliance and Audit readiness* Participate in process improvement initiatives that enable the company to scale effectively* Analyse and interpret the data to provide actionable insights**Experience you’ll bring:*** Fluent in English both verbal and written and an EU language would be advantageous* Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)* Previous experience in order management (desirable)* SAP knowledge (desirable)* Knowledge of Lean methodology and tools an advantage**Behaviours you’ll need:*** Ability to work under pressure and excellent attention to detail* Ability to establish collaborative and trusting business relationships, through professional, proactive interactions* Good team player and must show flexibility/adaptability* Mindset to seek continuous improvement* Strong Communication and Influencing Skills#LI-DC1**Inclusion and Diversity**We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at ..... full job details .....