Order Management Analyst

OverviewOrder Management Analyst – Frimley, Surrey. Part of the EMEA Shared Service Centre, working with the Order Management and Supply Chain teams to provide outstanding service and drive process improvement using Lean methodology and SAP scripting for automation opportunities.

Responsibilities

Daily processing of orders submitted by customers

Managing stock allocations in line with sales and supply chain team expectations in low out-of-stock situations

Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies

Drive efficiency by simplification and standardisation of processes and procedures across multiple countries

Work closely with other members of the Supply Chain and Logistics teams to provide outstanding service to all stakeholders

Ensure compliance and audit readiness

Participate in process improvement initiatives that enable the company to scale effectively

Analyse and interpret data to provide actionable insights

Qualifications and Experience

Fluent in English (verbal and written); an EU language would be advantageous

Supply Chain experience or understanding of end-to-end Supply Chain (desirable)

Previous experience in order management (desirable)

SAP knowledge (desirable)

Knowledge of Lean methodology and tools (advantage)

Behaviours

Ability to work under pressure and maintain excellent attention to detail

Ability to establish collaborative and trusting business relationships through professional, proactive interactions

Good team player with flexibility and adaptability

Mindset to seek continuous improvement

Strong communication and influencing skills

Inclusion and DiversityWe are a global business with people from diverse cultures, ethnicities, religions, genders, ages, and abilities. We are committed to building a diverse, inclusive, and supportive work environment where all people can thrive.

What’s in it for you?

Competitive pay and benefits including Profit Share

Flexible start/finish times and a 4.5 day working week

33 days annual leave including public holidays for European operations

Pension, Life cover and Health Insurance

Shuttle bus service from local train stations, EV charging points, Cycle to Work scheme

Newly refurbished gym with free classes and spin studio

Note: This role is part of SC Johnson’s Order Management in the EMEA Shared Service Centre; international relocation is not ..... full job details .....