OverviewOrder Management Analyst – Frimley, Surrey. Part of the EMEA Shared Service Centre, working with the Order Management and Supply Chain teams to provide outstanding service and drive process improvement using Lean methodology and SAP scripting for automation opportunities.
Responsibilities
Daily processing of orders submitted by customers
Managing stock allocations in line with sales and supply chain team expectations in low out-of-stock situations
Monitor order flow to proactively identify problems, resolve issues, develop alternative solutions, and avoid shipping discrepancies
Drive efficiency by simplification and standardisation of processes and procedures across multiple countries
Work closely with other members of the Supply Chain and Logistics teams to provide outstanding service to all stakeholders
Ensure compliance and audit readiness
Participate in process improvement initiatives that enable the company to scale effectively
Analyse and interpret data to provide actionable insights
Qualifications and Experience
Fluent in English (verbal and written); an EU language would be advantageous
Supply Chain experience or understanding of end-to-end Supply Chain (desirable)
Previous experience in order management (desirable)
SAP knowledge (desirable)
Knowledge of Lean methodology and tools (advantage)
Behaviours
Ability to work under pressure and maintain excellent attention to detail
Ability to establish collaborative and trusting business relationships through professional, proactive interactions
Good team player with flexibility and adaptability
Mindset to seek continuous improvement
Strong communication and influencing skills
Inclusion and DiversityWe are a global business with people from diverse cultures, ethnicities, religions, genders, ages, and abilities. We are committed to building a diverse, inclusive, and supportive work environment where all people can thrive.
What’s in it for you?
Competitive pay and benefits including Profit Share
Flexible start/finish times and a 4.5 day working week
33 days annual leave including public holidays for European operations
Pension, Life cover and Health Insurance
Shuttle bus service from local train stations, EV charging points, Cycle to Work scheme
Newly refurbished gym with free classes and spin studio
Note: This role is part of SC Johnson’s Order Management in the EMEA Shared Service Centre; international relocation is not ..... full job details .....