Operations Support Officer

Music24 is looking for an organised, adaptable Operations Support Officer to help keep our charity running smoothly day to day. You ll be central to our admin, referral processes, and financial administration plus light communications and event support. Hours: Full-time (35 hours/week) Location: Hybrid minimum 1 day/week in our Luton office Reporting to: Operations Manager Key areas: admin and operations support, referral system support, bookkeeping/finance admin, stakeholder/event admin We d love to hear from you if you have: experience in admin/operations support, basic bookkeeping/finance admin, strong organisation and attention to detail, and confident communication. If you like a varied workload, please apply - we need you! Role purpose The Operations Support Officer is a central support role responsible for the smooth day-to-day running of Music24. The role combines administrative coordination, bookkeeping support, and operational assistance, alongside light communications and event support. You will be a key point of contact for enquiries and referral process, maintaining accurate systems and records; you''ll assist with bookkeeping activities, processing invoices and payments; and contribute to our internal and external communications through our social media platforms and website. You will also support a handful of events that the charity runs per year - activites include researching and booking venues, commuications and promotion of events, scheduling volunteers. ..... full job details .....