Housing and Support Officer

HMO Housing and Support OfficerBased in South BedfordshirePermanent 25-27K per annumAbout the RoleAs an HMO Support Coach, you''ll play a vital role in helping people sustain their tenancies and move towards greater independence.Working as part of a supportive and experienced team, you''ll provide practical housing-related support and coaching to customers living in shared HMO accommodation. You''ll build strong, professional relationships and provide consistent, person-centred guidance that helps individuals feel safe, respected and empowered.This is a varied, rewarding role where no two days are the same - combining meaningful support work with the opportunity to develop skills in housing, tenancy sustainment and customer engagement.You will receive full induction, ongoing supervision and training to support you in the role.What You''ll Be DoingProviding person-centred support and regular coaching sessions tailored to individual needsSupporting customers to manage their tenancies successfully and plan positive move-on pathwaysCompleting support plans and risk assessments (training provided where required)Helping customers access benefits, manage personal contributions and understand financial responsibilitiesCarrying out regular property visits and basic health and safety checksWorking collaboratively with colleagues and partner agencies to achieve positive outcomesMaintaining accurate records and updating internal systemsPromoting safeguarding, professional boundaries ..... full job details .....