Operations Manager

Operations Manager (Events) Part-time (3 days) Location: Teddington Salary: £55,000 FTE (pro-rata £33,000) Reports to: Managing Director Team: 10 (+ temps) This is an exciting opportunity to join a highly successful, growing, conference and events agency, in an essential operational leadership role. You will work directly with the MD and will be the anchor at the centre of the organisation. You will lead a small driven core team of 10 plus occasional temp support to help prepare the company for future growth. What you ll do Run day-to-day event operations: planning, budgets, suppliers, on-site delivery Build/improve processes across CRM, finance ops, workflows, data/MI and compliance HR/People ops: recruitment coordination, onboarding, policies, training, payroll liaison, first-line ER Procurement: source and negotiate with venues/suppliers; manage contracts, SLAs and cost control Track commercials: forecasting, margins, contracts, and risk logs Engage senior stakeholders (clients/partners/board) with clear plans, KPIs and post-event reviews What you ll bring Operations leadership in events/conferences (or similar) Proven process build and adoption; calm with senior stakeholders under pressure Strong commercial acumen and confidence with data/MI Working knowledge of HR admin and procurement best practice Comfortable with modern CRMs, project tools and Excel/Sheets Our values: Integrity • Team • Enthusiasm • Responsibility and Accountability • Communication Contract: ..... full job details .....