Operations Manager - Facilities

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Operations Manager - Facilities

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Biological Consulting Europe Ltd4 days ago Be among the first 25 applicantsJoin to apply for the

Operations Manager - Facilities

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Biological Consulting Europe LtdFacilities Operation Manager - Glasgow - Package Circa 65K

CBW are proud to be exclusively supporting a leading facilities management provider in recruitingan experienced Facilities Operations Manager to take charge of multi-site Total Facilities Management (TFM) contracts. Reporting directly to the Operations Director, you''ll lead contract delivery, drive operational performance, and inspire both clients and internal teams to achieve outstanding results.

This is a high-impact leadership role focused on service excellence, commercial performance, and team development. You''ll be at the forefront of innovation in facilities delivery, ensuring compliance, enhancing client satisfaction, and maximising contract value.

Key Responsibilities

Build and maintain strong client relationshipsResolve issues promptly and professionallyRepresent the business confidently and collaborativelyOversee and develop multiple TFM contractsDrive commercial performance, profitability, and growthDeliver services in line with contractual KPIs and SLAsManage and mentor a team of Facilities Account ManagersFoster a high-performance culture with clear goals and supportPromote collaboration across departments and disciplinesStreamline operations and drive process improvementsEnsure compliance with health and safety and statutory regulationsMonitor service quality and implement continuous improvement initiativesOwn budget performance across multiple sitesControl costs and identify opportunities for efficiencyContribute to forecasting, reporting, and financial strategyLead key projects from initiation to deliveryEnsure projects are completed on time, within scope and budgetProduce regular performance reportsUse data to identify trends, risks, and areas for improvement

To be considered:

Minimum 5 years experience in FM account or operations management

Proven track record in managing multi-site, multi-service contracts

Strong financial awareness and commercial mindset

Excellent leadership and mentoring capabilities

Confident communicator with a customer-first attitude

Experience in contract retention and organic growth

Full UK driving licence

IOSH certification

Salary And Benefits

Salary up to 60K

Car Allowance - 6.5K

Holidays 33 days

Private Health care

Paid mileage - 40 penceSeniority level

Seniority level Mid-Senior levelEmployment type

Employment type ContractJob function

Job function Management and ManufacturingIndustries Facilities ServicesReferrals increase your chances of interviewing at Biological Consulting Europe Ltd by 2xGet notified about new Facilities Manager jobs in

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