Operations Executive

Travel Operations Administrator required by an established and highly respected tailor-made travel company. This varied position will suit a highly organised individual who enjoys working behind the scenes to ensure customer journeys run smoothly from booking through to departure. Working closely with both clients and suppliers, you will play an important role in maintaining service standards and supporting the wider commercial team.Responsibilities of a Travel Operations AdministratorProduce and issue customer travel packs, booking confirmations and departure information, ensuring all documents are completed accurately and delivered within agreed timescales.Monitor active reservations and update holiday arrangements whenever amendments are required, ensuring records remain current and complete.Work alongside international partners, accommodation providers and destination contacts to verify arrangements and ensure services are secured as planned.Coordinate air travel requirements, including processing reservations, arranging ticket issuance and managing communications with airline support partners.Maintain customer booking records, update internal systems and assist with the administration of balances and payments.Handle incoming customer communications by telephone and email, providing timely and professional assistance.Support operational and administrative activities across the business, assisting colleagues whenever required.Participate in ongoing learning and ..... full job details .....