Operations and Fulfilment Manager

Operations and Fulfilment Manager Location: Office-based (flexible hours available post-probation) Salary including Bonus Hours: Full-time, permanent Reports: 1 direct report initially, with scope to build a small team Package: Contributory pension A Role with Genuine Progression to Head of Operations This is a rare opportunity to step into a role designed to grow. You will take full ownership of the order-to-delivery operation, build the foundations of a scalable fulfilment function, and - as the business expands - progress into leading a larger team, owning supplier and stock management, and becoming a future Head of Operations. About the Company We supply specialist fixtures and components to customers across the UK, backed by technical support. The business is growing rapidly and investing in automated quoting, a new website and an expanded product range. To support this growth, we are creating a hands-on Operations Manager role that will quickly evolve into a broader leadership position. About the Role You will run the entire fulfilment operation - from confirmed sales order through procurement, goods-in, QC and dispatch - ensuring every order goes out complete, correct and on time, first time. You will design and embed SOPs, drive automation, improve supplier performance, and build a small operations team as the business scales. This role releases director time, reduces dependency on individuals, and creates a robust, repeatable operational engine. Key Responsibilities ..... full job details .....