Operations Administrator

Operations Administrator North Baddesley (SO52 9AE) £13.03 per hour + Free Breakfast + Free Parking Full-Time 2 3 Month Temporary ContractAre you an organised and detail-focused Operations Administrator with experience in e-commerce or customer-focused environments Do you enjoy working in a fast-paced business where accuracy, teamwork, and excellent service are key Workshop Recruitment is supporting a rapidly growing business, in the search for an Operations Administrator to join their team on a temporary basis. The successful Operations Administrator will play a vital role in supporting order fulfilment, shipping coordination, and customer service operations, ensuring customers receive an exceptional experience.Key ResponsibilitiesOrganise and coordinate bulk shipmentsProcess orders received through the online storeArrange shipping for stock transfersProcess customer refunds accurately and efficientlySupport the Customer Service team with enquiries via ticketing systemBuild and maintain strong relationships with customers and suppliersArrange product returns and exchangesFollow established processes to ensure accuracy and efficiencySkills and Knowledge RequiredPrevious experience within e-commerce or a B2C environmentExperience using Excel or Google SheetsPrevious operations or administration experienceStrong organisational and time management skillsAbility to work accurately under pressure and to deadlinesProfessional, confident, and customer-focused approachExceptional ..... full job details .....