Onboarding Specialist

Onboarding Specialist 26kLE10 1YG Are you a problem-solver with a passion for delivering excellent customer service? Do you thrive in a fast-paced environment, turning challenges into opportunities? If so, we have the perfect role for you! Job Overview The role requires you to deliver engaging online training events to both new and existing customers on our clients'' market leading portfolio of professional online libraries. Working across clients in Tax, Accounting and Audit, as well as HR, HandS and Care, you will play a vital role in ensuring customers are fully equipped to grasp the full potential of their service. Day-to-Day Responsibilities Deliver engaging online training courses via Teams or the client''s preferred platform Liaise with content team to ensure training is always topical and relevant to the audience.Provide feedback to the product and content team to help improve the service.Request customer feedback on training events and receiving excellent feedback.Develop knowledge of products and clients'' interests. What you Bring to the Team Engaging and professional presentation skills, the ability to build strong client relationships, Able to work well within a team and individually, with a willingness to go above and beyond to deliver excellent service. Ability to work in a fast-paced environment, with a flexible approach and adapt to changes.Strong time management skills, and organisational skills. BenefitsDay off for your Birthday25 days annual leave, ..... full job details .....