Office/Accounts Manager

We are recruiting for an experienced Office/Accounts Manager for an award winning landscape company based in the Rayleigh area. This is a varied role dealing with office management, accounts work and customer services. Salary -30,000 - -35,000 per annum. Experience in a similar role in landscape or construction type organisation would be an advantate.- Typical duties will include:

• Responding to customer enquiries
• Preparing quotations and invoices
• Reconciling payments
• Payroll
• Chasing outstanding accounts
• Scheduling landscaping works, ordering materials, liaising with suppliers and subcontractors
• Supporting project administration, maintaining financial records, assisting with year-end accounts
• Resolving customer issues, preparing business correspondence
• Ensuring the office operates efficiently while providing ongoing support to the directors and project teams.

Professional Summary:

You will be responsible for overseeing the day-to-day operations of a successful landscaping company, including financial administration, customer service, project coordination, supplier management, business processes, and office management, ensuring the efficient delivery of projects and supporting continued business growth.

- Prepare project documentation.

- Schedule works and coordinate diaries.

- Order materials and liaise with suppliers.

- Monitor project progress and update clients where required.

- Maintain project files and documentation.

Office Management

- Oversee the day-to-day running of the office.

- Develop and improve administrative systems and procedures.

- Manage company records and filing systems.

- Ensure documents are organised and compliant.

- Support directors with administrative tasks.

Compliance & Business Support

- Maintain company policies and documentation.

- Ensure relevant records are kept up to date.

- Assist with health & safety administration.

- Support HR administration where required.

- Coordinate insurance and other business documentation.

Marketing & Business Development

- Assist with marketing activities and social media content.

- Help prepare promotional materials.

- Support customer follow-up and lead management.

- Contribute ideas to improve business processes and customer experience.

Skills

- Strong organisational and time management skills.

- Excellent written and verbal communication.

- High attention to detail.

- Confident using Microsoft Office and business software.

- Financial administration and bookkeeping experience.

- Customer service focused.

- Ability to prioritise a varied workload.

. Experience on Xero Accounting software an advantage

- Problem-solving and decision-making skills.

- Ability to work independently and as part of a team.

This is a permanent role office based. Salary -30-35k for Full time hours but may negotiate. For further information apply today or contact Kim Baker, ENS Recruitment Southend. #PERMSOU