Office Assistant

About Tudor Roof Tiles

Tudor Roof Tiles is a leading British manufacturer of premium handmade clay roof tiles. Our products are supplied to heritage, conservation and high-end residential projects throughout the UK and internationally. We are looking for an organised and enthusiastic Office Assistant to join our growing team.

The Role

As an Office Assistant, you will play a key role in supporting the day-to-day running of our office, providing excellent customer service and ensuring the smooth administration-and general business operations.

Key Responsibilities

• Answer telephone calls and respond to customer enquiries professionally.
• Manage incoming emails and distribute correspondence.
• Prepare quotations, sales orders and invoices.
• Process customer orders accurately and efficiently.
• Liaise with customers and transport companies.
• Maintain accurate records and filing systems.
• Support the sales team with administrative tasks.
• Organise-appointments and office documentation.

Skills & Experience

• Previous experience in an administrative or office assistant role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Good knowledge of Microsoft Office (Word, Excel, Outlook).
• Confident using computer systems and learning new software.
• Ability to prioritise tasks and work independently.
• Friendly, professional and customer-focused approach.
• Good numerical skills and accuracy when processing orders.

Desirable

• Experience using accounting-software.
• Previous experience within manufacturing, construction or building materials.
• Full UK driving licence.

What We Offer

• Salary based on experience.
• On-site parking.
• Full training and ongoing support.
• Opportunities for career development.
• A friendly and supportive working environment.
• Stable employment with a well-established British manufacturer.