Office Administrator

££ Location: Colnbrook, UK
££ Salary: £28,000 – £30,000 per annum (depending on experience)
££ Hours: Monday to Friday, 08:00 – 16:30
££ Contract: Full-time, Permanent

About the Company
Our client is a well-established business in the logistics sector who provides access to products and end to end services that support the transit of international imports and exports. They specialise in E-Commerce, One-Stop Solutions, Express Courier Services, and Cargo Services.

They are now looking for a reliable, detail-orientated Office Administrator to join their UK Head Office in Colnbrook. This role is ideal for someone organised, proactive, and comfortable handling a variety of tasks to keep business operations running smoothly.

Key Responsibilities

Customer Service

- Act as the first point of contact for visitors and guests.

Facilities and Office Management

- Arrange servicing, certifications, and remedial works for equipment/machinery.
- Manage fleet administration (insurance, tax, servicing, repairs, congestion charge etc).
- Organise business insurances and licences (Fleet, Goods in Transit, Public Liability, etc).
- Order office and operational supplies (with finance approval).

Human Resources

- Handle day to day HR administration, escalating to outsourced HR provider when needed.

Audit and Compliance

- Lead site audits, inspections, investigations, and customer visits (AEO, CAA, ETSF, MOU, ISO).
- Conduct regular compliance checks on customs entries.

Suppliers and Customers

- Set up new suppliers/customers following internal processes.
- Support contract negotiation with suppliers/customers.

Training

- Coordinate refresher and new starter training in line with renewal dates.
- Monitor training compliance (including monthly X-ray training).

Health and Safety

- Arrange statutory risk assessments and safety testing.
- Log and report incidents/accidents.

IT Support

- Act as the first point of contact for IT queries, escalating to outsourced IT provider where needed.

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Candidate Requirements

Essential:

- GCSEs (A–C) in Maths and English or equivalent.
- Strong interpersonal and customer service skills.
- High attention to detail with strong organisational ability.
- Able to work both independently and as part of a team.
- Flexible and proactive with the ability to multitask under pressure.

Desirable:

- 2+ years’ experience in a similar administrative role.
- Knowledge of logistics industry standards and accreditations.