Office Administrator

Overview

Are you an experienced administrator with excellent communication skills, looking to join a small, exclusive private ophthalmology practice? We are seeking a proactive and friendly individual to provide essential administrative and executive support directly to a Consultant Ophthalmologist, while also contributing to the smooth running of our practice and ensuring a positive patient experience.The role is an in-person role, no hybrid. iLase Administration Center is located in Llandaff, Cardiff, CF5. Office times are Monday to Friday - 9am till 5pm.Responsibilities

Executive Support: Provide dedicated administrative and executive assistance to the Consultant Ophthalmologist.Patient Liaison: Be the first point of contact for patients, both in person and over the phone, directing them to the appropriate services and ensuring a courteous and efficient experience.Administrative Duties: Undertake a wide range of administrative tasks to support the practice''s daily operations, including clerical support for clinical staff.Communication Hub: Facilitate effective written and verbal communication between patients, the healthcare team, secondary care providers, and other associates.Lead Conversion: Utilise exceptional phone skills to engage with warm leads and convert enquiries into appointments through a friendly and helpful approach.Team Support: Offer general assistance and support to the entire practice team as needed.About You

You possess exceptional phone skills and a proven ability to engage positively with individuals.You are highly organised, with a keen eye for detail and the ability to manage multiple tasks effectively.You are a friendly and approachable individual who can project a positive image of the practice.While not essential, previous experience in a PA, EA, or secretarial role is preferred, ideally within a medical or optical setting, would be advantageous.If you are a motivated individual who thrives in a supportive environment and is committed to delivering excellent service, we encourage you to apply. Email your CV to info@iLase.co.uk with the subject heading ''Office Assistant ..... full job details .....