Office Administrator

Job DetailsJob Role:

Admin staff (Adult Home care Provider)

Part-time:

9am to 5pm, 3x a week (20-22 hours per week) Office based

Pay rate:

£13 per hour

Location:

Carlisle CA3 0JG

Duties

Take phone calls

Create new referrals on care management system

Liaise with professionals and families

Make referrals to pharmacies, GP, district nurses and other professionals

Receive and manage feedback from service users

Conduct meet and greet with new clients

Follow up on staff and service users onboarding

Rota management

Skills

Good IT skills, knowledge of Excel

Good customer service skills

Ability to multitask and work in a fast-paced environment

Ability to own and manage case load

Conflict resolution skills, for unhappy ..... full job details .....