Nordic and Polar Travel Specialist

Nordic and Polar Travel SpecialistThis leading destination specialist Tour Operator is looking for a dynamic travel professional to join their team as a Nordic and Polar Travel Specialist. In this role you sell bespoke and package holidays across the Nordic and Polar regions, including expedition cruises. Offering a basic salary of £30k to £33k plus realistic commission of £7k to £10k, you will also have the opportunity to experience their diverse range of destinations for yourself on regular educational trips. Hybrid working in beautiful Surrey office. Nordic and Polar Travel Specialist - Role and Responsibilities:Put together bespoke trips to meet clients requirements.Responding to reservations over the phone, via email, and live chat.Maximise upselling opportunities, including the sale of ancillary products to achieve revenue targets.Deal with customer queries, providing exceptional personalised customer service.Regular follow ups to help maximise conversion and provide feedback as to non-conversion.Maintaining excellent knowledge of the destinations and product range.Cross sell across to other destinations appropriate to the customers needs.Nordic and Polar Travel Specialist - Skills and Experience required:Excellent travel sales expertise and proven ability to achieve sales targets within a travel sales environment.Strong knowledge of the Nordics and / or Polar regions through travel sales experience or personal travel. .Exceptional customer service and administrative ..... full job details .....