£20.75 per hour
About the Role
This role is for a Neighbourhoods Housing Officer - Launceston, offering £20.75 per hour on a temporary, full-time contract until October 2026. Based in Launceston, you will manage a designated patch across North Cornwall, serving as the primary contact for residents. Responsibilities include delivering tenancy and neighbourhood management services, conducting property viewings, sign-ups, and tenancy visits. The position demands experience in social housing, strong communication skills, and the ability to investigate issues effectively. Working 37 hours per week, Monday to Friday, you will ensure high-quality service delivery and support local communities. This agency contract requires a proactive approach to managing properties and resident relationships.
🏡 Neighbourhood Housing Officer – Agency Contract
📍 Location: Launceston / North Cornwall
💰 Pay: £20.75 per hour
🕒 Hours: 37 hours per week (Monday–Friday)
📄 Contract: Temporary until October 2026
Are you an experienced Housing Officer looking for your next opportunity in social housing?
We're recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.
What you'll be doing:
- Managing a patch of social housing properties and acting as the main point of contact for residents.
- Delivering excellent tenancy and neighbourhood management services.
- Conducting tenancy sign-ups, property viewings and tenancy visits.
- Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.
- Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.
- Building strong relationships with residents, colleagues and partner agencies.
- Supporting resident engagement and community development initiatives.
- Experience in social housing, tenancy or neighbourhood management.
- Strong knowledge of tenancy management and estate services.
- Excellent communication and customer service skills.
- The ability to manage a varied caseload and prioritise competing demands.
- A proactive, organised and solutions-focused approach.
- Full UK driving licence and access to a suitable vehicle (essential).
Interested? To apply or find out more, contact Carol Jones:
📞 07375 412872
📧 cjones@rgbrec.co.uk
Or send your CV today for immediate consideration.
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