About the Role
The Neighbourhoods Housing Officer - Launceston role involves managing a designated patch of social housing properties across North Cornwall. Based in Launceston, this contract position pays £20.75 per hour and runs until October 2026. Working 37 hours weekly, Monday to Friday, you will serve as the primary contact for residents, delivering tenancy and neighbourhood management services. Key duties include conducting tenancy sign-ups, property viewings, and regular visits. You will investigate tenancy breaches, address anti-social behaviour, and support community initiatives. This position requires strong communication skills, knowledge of housing legislation, and experience in tenancy management within a social housing setting.
££ Neighbourhood Housing Officer – Agency Contract
££ Location: Launceston / North Cornwall
££ Pay: £20.75 per hour
££ Hours: 37 hours per week (Monday–Friday)
££ Contract: Temporary until October 2026
Are you an experienced Housing Officer looking for your next opportunity in social housing£
We''re recruiting for a Neighbourhood Housing Officer to manage a geographical patch across North Cornwall, delivering high-quality tenancy and neighbourhood management services while making a real difference to local communities.
What you''ll be doing:
- Managing a patch of social housing properties and acting as the main point of contact for residents.
- Delivering excellent tenancy and neighbourhood management services.
- Conducting tenancy sign-ups, property viewings and tenancy visits.
- Investigating and resolving tenancy breaches, including ASB and safeguarding concerns.
- Monitoring estate standards and contractor performance to ensure high-quality neighbourhoods.
- Building strong relationships with residents, colleagues and partner agencies.
- Supporting resident engagement and community development initiatives.
We''re looking for someone with:
- Experience in social housing, tenancy or neighbourhood management.
- Strong knowledge of tenancy management and estate services.
- Excellent communication and customer service skills.
- The ability to manage a varied caseload and prioritise competing demands.
- A proactive, organised and solutions-focused approach.
- Full UK driving licence and access to a suitable vehicle (essential).
Enhanced DBS check required.
Interested£
To apply or find out more, contact Carol Jones:
££ 07375 412872
££ cjones@rgbrec.co.uk
Or send your CV today for immediate consideration.
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