Neighbourhood Officer

Are you in search of a temporary yet fulfilling role? Look no further! We''re thrilled to offer an exciting position for our client based in East London who are looking to appoint a Neighbourhood Officer for the 2 months ongoing, at the rate of 27.33 per hour umbrellaJob responsibilitiesTo deliver a responsive, efficient, agile, high quality and customer focused housing management service to residents.To build meaningful and trusting relationships with residents on patch.To own the primary relationship with residents living on patch and act as the voice of residents.To deliver reliable, repeatable, and consistent services in line with policies and standard operating procedures.To seek out resident views and to listen and act.To represent and champion residents.To act as the advocate for residents in getting things resolved at pace and quality.To co-ordinate issues on behalf of residents Key Responsibilities / Deliverables:Own the primary relationship between organisation and the residents on patch, irrespective of tenure, resolving issues with and on behalf of residents, to their satisfaction.Be the key point of contact for residents and be the ''voice of the resident'' across the organisation.Represent organisation at all activity relating to patch, examples being, resident forums, committees, residents'' associations.Support residents with any business continuity issues or incidents.Communicate with residents in a timely manner, to a good standard and in a range of ways ..... full job details .....