Are you passionate about creating vibrant and thriving communities? Do you have experience in housing management and a commitment to supporting residents in their neighbourhoods? If so, we want to hear from you!We are seeking a dedicated Neighbourhood Officer to join our team. In this role, you will be the front line representative for our residents, ensuring that their needs are met and that our communities remain safe, clean, and welcoming.Job Title: Neighbourhood OfficerLocation: North/East London Contract Type: PermanentSalary: 34,000 - 35,000 per annumKey Responsibilities:Act as the primary point of contact for residents, addressing their concerns and queries in a timely and professional manner.Manage a designated neighbourhood ((Apply online only) properties), conducting regular inspections to ensure compliance with housing standards and addressing any issues promptly.Foster strong relationships with residents, community groups, and local agencies to promote engagement and collaboration.Investigating all types of Anti-Social Behaviour cases and Complaints to satisfactory conclusion.Develop and implement initiatives to enhance community cohesion and well-being.Work closely with internal teams to facilitate property management and maintenance requests.Gather feedback from residents to inform improvements and changes within the neighbourhood.Maintain accurate records and documentation of interactions and activities related to housing management. What We''re Looking ..... full job details .....