Neighbourhood Officer

We currently have an exciting opportunity for a Neighbourhood Officer to join our successful in-house Homes Plus Neighbourhoods Team on a full time, temporary basis for up to 12 months. The role As a Neighbourhood Officer, you will be responsible for the provision of an effective, efficient and customer focussed neighbourhood management service whilst proactively providing a focused risk based tenancy management service. You will also be responsible for performance standards and ensure targets are achieved in relation to anti-social behaviour, safeguarding, transfer inspections, tenancy management and estate management and to monitor and report on that performance. What skills and experience we are looking for: Experience and knowledge of housing legislation and best practice regarding Estate Management, Grounds Maintenance and/or Fire Risk Assessments/Block Inspections issues Experience of working with internal and external partners to resolve complex issues Ability to think ahead and be pro-active on behalf of customers and the organisation Experience of working with vulnerable customers, victims of environmental crime and anti-social behaviour Ability to generate own ideas and develop others ideas Proactive approach to customer services Ability to tackle difficult situations with confidence and negotiate to reach a good solution Ability to work under pressure effectively and on own initiative whilst prioritising workload with excellent time management skills Ability ..... full job details .....