Neighbourhood Housing Officer

Neighbourhood Housing OfficerSouth West London 3 Month Contract 35 hours a week Are you an experienced Housing Professional looking for your next interim opportunity?We''re working with a large social housing provider seeking a Neighbourhood Housing Officer to support a busy housing management team through a period of change. This is an excellent opportunity for an individual who enjoys building strong resident relationships, resolving complex issues, and delivering high-quality housing management services.The RoleAs a Neighbourhood Housing Officer, you''ll be responsible for managing a designated patch of approximately (Apply online only) homes, acting as the key point of contact for residents and ensuring a visible, responsive housing service.Key responsibilities include:Managing relationships with residents across your patchSupporting the delivery of a consistent and customer-focused housing management serviceResolving tenancy, estate, and neighbourhood-related issuesWorking closely with internal teams and external stakeholders to achieve positive outcomesResponding to resident concerns and improving overall customer satisfactionManaging a varied caseload while meeting service standards and deadlinesAbout YouTo be considered, you will have:Previous experience in a Housing Officer, Neighbourhood Officer, Housing Lead, or similar housing management roleStrong knowledge of tenancy and neighbourhood managementExcellent communication and stakeholder management skillsProven ..... full job details .....