Motor Claims Handler (Hybrid)

Interventions Claims Handler (Hybrid on any shifts that start at 10.30/11/12)Birmingham Business Park B37Monday - Friday between 8.30am - 8pm (37.5 hours a week)Up to £27k plus commission Southam Selections are working with an Accident Management company based in Birmingham Business Park. They are going through a lot of growth and are now looking for 2 x handlers to join their team. The role; Ensuring all claims are processed with an eye for potential fraud, exaggeration, and indemnity.Reviewing claims processes and recommending changes. You will also be highlighting missed opportunities, leakage, and areas for improvement.Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc.Supporting the team and continually helping them to develop their knowledge and skill set.Ensuring the claims are reserved correctly and keep our portfolio financially accurate with each touch of a claim.Experience neededExperience in working within FNOL / Motor Claims / Intervention teams Understanding of the customer claim journey from FNOL through to settlementA keen eye for detail and proven ability to mitigate third party costs.Confidence in knowledge of liability, fraud, and indemnityAbout you; You truly care about the third-party claims journey.Tenacious and determined to make successful captures.You enjoy problem solving and creating innovative solutions to complex problems.Able to work in a high growth ..... full job details .....