Mortgage Administrator

Our client is looking for a Mortgage Administrator to join their team for a period of 12 months to cover maternity. This role offers hybrid working working with 2-3 days a week being based at the Nottinghamshire office. Key Responsibilities: Provide first-class support to mortgage applications through telephone and email. Process Decisions in Principle (DIPs). Support brokers ensuring due diligence checks are completed in line with regulatory and internal requirements. Record all activity accurately within internal systems to ensure seamless communication and case tracking. Assist with marketing promotions, campaigns, and broker feedback initiatives to help drive engagement and sales. Candidate Profile: The successful candidate will: Have at least 1 year s experience in a similar role or a customer-facing position. Previous experience in customer service. Experience or knowledge of the mortgage industry or working within a FCA audited environment is highly desirable. Hours of work are Monday-Friday, 9-5pm. The initial induction period will be office period and after probation hybrid working is available. ..... full job details .....