Mortgage Administrator

Our client is looking for a Mortgage Administrator to join their team for a period of 12 months to cover maternity.  This role offers hybrid working working with 2-3 days a week being based at the Nottinghamshire office.

Key Responsibilities:

• Provide first-class support to mortgage applications through telephone and email.
• Process Decisions in Principle (DIPs).
• Support brokers ensuring due diligence checks are completed in line with regulatory and internal requirements.
• Record all activity accurately within internal systems to ensure seamless communication and case tracking.
• Assist with marketing promotions, campaigns, and broker feedback initiatives to help drive engagement and sales.

Candidate Profile:

The successful candidate will:

• Have at least 1 year’s experience in a similar role or a customer-facing position.
• Previous experience in customer service.
• Experience or knowledge of the mortgage industry or working within a FCA audited environment is highly desirable.

Hours of work are Monday-Friday, 9-5pm.  The initial induction period will be office period and after probation hybrid working is available.