Mental health Recovery Worker

Job Summary

At Teesside Mind we work with people in a recovery-focused way across two areas of the service. We are currently recruiting in both areas.Recovery Worker

– will work as part of the Foundation and Recovery Service for Teesside Mind under Impact on Teesside. This pathway works with individuals who need support for their mental health alongside social stressors such as debt, housing and barriers to support.Recovery Coach

– will work as part of the Community Mental Health Transformation agenda. This framework sets out that individuals will receive mental health care where and when they need it, addressing inequalities in health care and social factors of mental ill health.Main duties of the job

– The post holder in each area will work to support those with more complex mental health and social care needs who, without support, are at significant risk of using crisis care, AandE or other unplanned care services. You will work autonomously and provide assertive outreach support, motivation and brokerage to facilitate service user engagement into the right community services. You will promote independence and personal control.

About Us

We’re proud to have directly helped 27,000 local people this last year, more than we’ve ever supported. We’ve been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved, enabling us to help people in new and impactful ways.We believe everyone has the right to enjoy good mental health and our team of trusted professionals provide expert support to help people lead full and happy lives. We campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.Ours is a vibrant organisation to work for and our staff are our most important asset. We know how important the benefits of a mentally healthy workplace are. Our people and our culture are at the heart of all we do. Staff wellbeing is a high priority and we take care to ensure everyone who works with us feels valued and supported. We’re dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.

Details

Date posted: 03 September 2025Salary: £27,661.67 a year pro rata for part-timeContract: PermanentWorking pattern: Full-time, Part-timeLocation: The Mind Centre, 92-94 Lothian Road, Middlesbrough, TS4 2QXReference number: B0486-25-0019

Job Description

Job responsibilitiesTo work within the community to deliver an assertive recovery serviceTo contribute to triage and assessment to identify eligibility, suitability and riskTo undertake assessments, risk assessments and risk managementTo engage service users with complex needs using person-centred and enabling approachesTo proactively work with service users so they can access and benefit from appropriate services in a timely mannerTo undertake complex casework within a high demand serviceTo work collaboratively with service users to implement support plans and specific outcome toolsTo work/liaise with partner agencies to ensure their involvement in and support for service users and the project, including GPs, mental health, criminal justice, voluntary sector and mainstream community servicesTo ensure work/liaison is maintained with any partner agencies involved with individual care plansTo work collaboratively with service users to maintain change and engagement with other partner agencies/appropriate servicesTo work collaboratively with service users towards a planned ending and exit from the serviceTo promote the service within the communityTo attend meetings and events and develop networks as appropriateTo ensure that project targets are metTo keep up to date service user records in line with policies and proceduresTo produce case studies and other evidence for inclusion in reports for managers and funders as requestedTo contribute to service developments/quality improvementsTo be responsible for own Health and Safety and contribute to Health and Safety systems and safe working practicesTo undertake administrative duties as required and make appropriate use of admin supportTo ensure all activities are delivered within legal requirements and Teesside Mind’s Quality StandardsTo work within the policies and procedures of Teesside Mind at all timesTo take part in support and supervision as requiredTo take part in learning and development activities as requiredTo undertake other tasks commensurate with the position as required

Person Specification

EssentialExperience and QualificationsLevel 3 Health and Social Care qualificationWorking with people with mental health needsWorking with vulnerable adults with complex needsWorking with eligibility criteria and to targetsExperience of working in a community settingSuccessfully delivering planned interventionsWorking effectively with partner agenciesSupport planningService improvement and developmentDesirableGraduate level qualification in a relevant areaEssentialCaring, compassionate and person-centred approachMotivated, assertive and accurate workerRecovery focused, promotes independence and sense of personal controlCommitment to Minds/Impacts values and objectivesWillingness to work within Minds/Impacts policies and proceduresWillingness to undertake professional developmentAbility and willingness to work flexiblyAbility to travel across Teesside for work purposes as requiredKnowledgeMental health problems, treatments and servicesVulnerable and excluded groups and their needsA range of emotional, psychological, social and vocational interventions and techniquesLocal mainstream and targeted services across sectorsAn understanding of the need for a robust service model and its implementationSkills and CompetenciesPerson-centred assessment, risk assessment, risk management and appropriate decision making on care pathwaysCollaboration, liaison, advocacy, partnership working and brokerageExcellent verbal and written communicationEffective engagement and support planningScreening and rapid risk managementComplex casework and managementCase monitoring, coordination and endingsPersonal organisation, time management and problem solvingAdministration and excellent IT skills, including Office 365Ability to work remotely and autonomously or as part of a teamAbility to promote and self-manage safe and effective practiceAbility to work with minimum supervision, use own initiative and make appropriate decisionsAbility to work under pressure and meet deadlines and targets

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer details

Teesside Mind LtdThe Mind Centre, 92-94 Lothian Road, Middlesbrough, TS4 2QXEmployer''s website: ..... full job details .....