Mandarin speaking IT Support

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchinaRef: 23451The Skills You''ll Need: Fluent in Mandarin, IT support related experience. Degree preferably in Information Technology, Computing, Software Engineering, Computer Engineering, Science in Information Technology, or other relevant subject.Your New Salary: Depending on experienceLocation: Central LondonOffice based. The role requires a 36-hour working week, consisting of either three night shifts (21:00 - 09:00) or one night shift and two daytime weekend shifts (09:00 - 21:00). Weekend work is required on a rotational basis. PermStart: ASAPAbout The RoleIT Centre (Europe) oversees and manages the secure operations of IT applications and front-end systems used in all branches and representative offices located within Europe and Africa. As an IT Support - Mandarin Speaking, you will be responsible in assisting the Help Desk first line support and the daily operations of the Bank''s IT systems. You will also perform applications and batch monitoring as well as data backup.IT Support - What You''ll be Doing:Carry out the Help Desk first line support duty for IT Centre (Europe) including Help Desk cases, user ID management, production access and Head Office''s service requests and manage the workflow of these requestsCarry out machine room environment and devices first line maintenance, support second line engineer to perform system changes and maintenanceMonitor the production systems and ..... full job details .....