Maintenance Operative

We are seeking a proactive and customer-focused Maintenance Operative to join on-site teams across two BTR schemes in London. Reporting directly to the General Managers, you will be responsible for ensuring an exceptional service is provided to all residents. Responsibilities will include:Working with the wider team to ensure schemes are ready for new resident arrivals and apartments are handed over to the required exceptional standardsSupporting the Facilities Manager in identifying snags and defects and ensuring these are logged correctly per the defect procedure in placeResponding to and resolving immediate issues such as unblocking drains, changing lightbulbs, and fixing minor plumbing or carpentry problemsDiagnosing and responding to issues quickly and effectively, providing long-term solutionsInvestigating and assessing all incoming maintenance requests, providing detailed descriptions where external contractors are requiredCarrying out general reactive maintenance tasks including carpentry, basic plumbing, minor electrical works, and paintingSubmitting regular utility meter reads to suppliers as requiredCarrying out scheduled preventative tasks such as weekly fire alarm testing, void flushing, and routine light inspectionsConducting building patrols to identify any HandS concerns requiring resolution or escalationOverseeing the unit turn process, ensuring void apartments are clear of all maintenance, repair, and cleaning issues prior to new resident ..... full job details .....