Maintenance & Contracts Coordinator

Maintenance & Contracts Coordinator

Salary: -30,000 - -31,500 dependent on experience

Hours: Monday to Friday 9am - 5.30pm (1 hour lunch break)

Fulltime, Onsite

Our client is a specialist engineering services business providing critical maintenance and support solutions to a diverse range of commercial and public sector organisations. They pride themselves on delivering exceptional customer service and building long-term client relationships in a fast-paced, responsive environment.

This is an excellent opportunity to join a friendly, close-knit office team where you''ll play a key role in coordinating maintenance activities, supporting customers, and ensuring engineers are scheduled efficiently.

Responsibilities: Maintenance & Contracts Coordinator

• General Administration support for Office Contracts Team Leader
• Building and developing relationships over the phone and via email with the company''s customers.
• Processing/checking purchase orders received from customers
• Admin of the company''s schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
• Job scheduling/booking (reactive and planned works) using the company''s contract schedule to ensure timely booking of visits
• Calendar Management for Field Service Engineers
• Collating and checking Field Service Engineer job reports and identifying where repair quotes are required before submitting approved reports to the client
• Preparing basic quotes
• Inputting site information into risk assessment templates
• Collating monthly reporting information from our field service team
• Telephone answering, emailing, filing and other general office duties

Skills / Experience: Maintenance & Contracts Coordinator

• Excellent customer service skills
• Excellent organisational and attention to detail
• Ability to work under pressure and balance your workload
• Ability to work flexibly and as part of a team
• Able to work on own initiative.
• Good communication skills written and verbal
• Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams
• Ability to learn new tasks with ease
• Competent at multi-tasking
• Positive "can do" attitude
• Administration experience

• Previous experience in scheduling or coordinating field-based engineers.
• Experience using scheduling or contract management software.

• Competitive salary.
• Company pension scheme.
• Generous annual leave entitlement.
• Paid day off for your birthday.
• Supportive team environment.
• Full training and ongoing development.

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Technical sectors.

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