Luxury Retail Travel Manager

An exciting opportunity has arisen for an experienced Travel Branch Manager to join a leading luxury tailor-made Travel Company as they launch a brand-new retail operation in Cambridge. This is a fantastic opportunity to be part of an exciting new venture, leading a team of Travel Experts specialising in creating exceptional, bespoke holidays worldwide. We''re looking for a commercially driven Manager with a passion for luxury travel, strong sales experience and the ability to motivate and develop a successful team. A competitive salary and excellent benefits package are available, including private medical insurance, generous annual leave and discounted luxury holidays.JOB DESCRIPTION:Take responsibility for the overall performance of the store, driving sales, conversion and profitability.Lead, coach and motivate a team of Travel Experts and an Assistant Manager.Create a proactive sales culture, ensuring exceptional customer service and consistently achieving sales targets.Remain hands-on with sales, assisting clients with luxury tailor-made holiday enquiries and bookings.Develop local business through marketing initiatives, events, networking and partnerships.Build long-term customer relationships, encouraging repeat business and referrals.Oversee daily store operations, including staff rotas, performance reviews and team development.Ensure the highest standards of service are delivered throughout the customer journey.EXPERIENCE REQUIRED:Previous experience of managing a ..... full job details .....