Logistics Customer Service Assistant

Due to continued growth, my client is seeking a full-time Customer Service Agent to join their Colnbrook team. This is a great opportunity for someone early in their career to gain hands-on experience in a fast-paced logistics environment, with strong progression opportunities. The ideal candidate will be customer-focused, computer literate, and able to multitask effectively. You''ll have strong communication skills, a proactive approach to problem-solving, and enjoy working collaboratively to deliver excellent service. Please note you must be able to drive for this position it also requires a 5 year checkable history and shift patterns of the following, Hours - weekly shift patterns rotate on the below: 07:30-16:30 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 Salary: £26,000 - £29,000 per annum DOE Job Overview: Excellent interpersonal and active listening skills. Clear communication skills and a strong command of the English language. Strong attention to detail. Ability to work well in a team. Multitasking skills and good organisational abilities Listen carefully and understand customers'' circumstances and needs Answering all customer queries/bookings via Phone, Email, and internet Be proactive in resolution of any queries, dealing with both internal and external customers To achieve your individual daily targets as set by the Customer Service Manager. Chasing delivery reports as to keep clients informed on their deliveries. General administrative ..... full job details .....