This Role: Housing Officer - known internally as a Local Housing Manager Location: Southgate, N14 6PW This role is a Fixed Term Position until August 2025 (subject to potential extension) Salary: 40,915 based on a 37.5hr week MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review Your home office will be located at our office in Southgate, will be where you will be expected to be at least 2 days a week, and the remaining days you will be on site where your patch is located. As the Local Housing Manager, you will manage and coordinate excellent housing and estate services within a defined geographical patch. This will allow you to be the accountable customer facing representative of MTVH across rented tenures. Key will be the coordination of internal and external services to meet the diverse needs of customers delivering services that meet individual and local needs to a high standard and within the guidelines set. In addition you will be required to manage the relationship and increase MTVH reputation with defined Local Authority Partners and other external agencies and to participate in local initiatives that will improve the lives of our customers. You will be the point of contact for customers with respect to complaints, estate services, tenancy management, anti-social behaviour , tenancy enforcement and lettings management . With the support of specialist teams internally this will ..... full job details .....