Lettings Administrator

A-leading-and-expanding-Independent-Estate-Agency-is-looking-for-a-Lettings Administrator-for-their-busy-office-in-Mountain-Ash.

Lettings-Administrator-Overview:

My-client-is-looking-for-a-reliable-and-detail-oriented-Lettings-Maintenance-&-Administration-Coordinator-to-support-the-lettings-team-with-day-to-day-operations.

This-role-includes

Managing-property-maintenance-requests

Preparing-tenancy-contracts

Handling-deposits,-and-ensuring-compliance-with-all-regulatory-requirements.

Key-Skills-&-Experience:

Previous-experience-in-a-lettings-or-property-management-environment-preferred.

Excellent-administrative-and-organisational-abilities.

Strong-attention-to-detail-and-ability-to-follow-legal-procedures.

Confident-communicator-with-good-customer-service-skills.

Familiarity-with-property-management-systems-(e.g.,-Reapit,-Alto,-CFP)-desirable.

Working-knowledge-of-tenancy-deposit-legislation-and-contract-setup.

The-ideal-candidate-will-be-highly-organised,-with-excellent-communication-skills-and-a-strong-understanding-of-lettings-processes.

Key-Responsibilities-as-a-Lettings-Administrator:

Maintenance-Coordination

• Receive-and-log-maintenance-requests-from-tenants.
• Arrange-works-with-approved-contractors-and-track-job-progress.
• Communicate-updates-to-landlords-and-tenants.
• Ensure-timely-completion-and-resolution-of-issues.
• Keep-maintenance-records-up-to-date-on-the-property-management-system.

Tenancy-Administration-&-Contracts

• Draft-and-issue-tenancy-agreements,-renewals,-and-related-documentation.
• Ensure-all-pre-tenancy-checks-are-completed,-including:
• Right-to-Rent-checks
• Reference-checks
• Guarantor-documentation-(if-applicable)
• Coordinate-tenancy-start-dates,-key-handovers,-and-move-in-packs.
• Maintain-accurate-tenant-and-landlord-records.

Deposit-Management:

• Process-deposit-payments-and-ensure-registration-with-the-correct-protection-scheme-(e.g.,-DPS,-TDS,-MyDeposits).
• Issue-prescribed-information-within-the-legal-timeframe.
• Assist-in-managing-deposit-returns-at-the-end-of-tenancy,-including-negotiation-of-deductions-and-communication-with-all-parties.

Compliance-&-General-Admin:

• Ensure-all-required-documents-(e.g.,-gas-safety,-EPC,-EICR)-are-in-place-before-tenancy-start.
• Maintain-CRM-systems-and-digital-filing-systems.
• Respond-to-telephone-and-email-enquiries-promptly-and-professionally.
• Support-the-wider-lettings-and-property-management-team-as-required.

Lettings-Administrator-Package:

Salary30k

Mileage-paid

Pool-car-available

Hours

Monday-Friday

9am-5pm

If-you-have-Lettings/-Property-Management-experience-and-looking-for-a-new-challenge-apply-today!