Lead Service Designer

Job Title Lead Service Designer Pay up to £75,026 - £80,267 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. DWP Digital and Transformation Group offers rewarding careers for people who want to use their skills to make a meaningful difference to society. As part of the UK''s largest government department, we support millions of people every day through essential products services and payments. We are looking for a confident, inquisitive and collaborative Lead Service Designer to help shape the future of these services. You will work across Working Age Services and the wider department to identify and understand complex problems, collaborate with multidisciplinary teams and test and refine solutions that improve outcomes for citizens. You''ll need strong facilitation skills to bring teams and stakeholders together, create shared understanding and drive innovation through user-centred design and emerging technologies. We''ve got a supportive user-centred design community committed to creating accessible services that meet the needs of all users. As a Lead Service Designer, you will also play an important leadership role, mentoring others and helping to develop service design capability across the organisation. What skills, knowledge and experience will you need? Significant experience designing and delivering end-to-end services that address complex user, business and organisational ..... full job details .....