Later Living Assistant

At MSV Housing we re committed to making sure our customers have safe, supportive homes and access to high-quality services that enable them to live independently, and our Later Living Assistants are key to making this happen. We are looking to recruit an enthusiastic individual with fantastic administration, communication and customer service skills to join our established team. Reporting to our Later Living Team Leader, our Later Living Assistants support the delivery of an efficient, customer-focused later living service by providing high-quality administrative support, responding to customer enquiries, and assisting with rent administration, tenancy allocations, invoicing, and regulatory requirements. In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities. About the Role Provide high-quality administrative support to the Later Living team, ensuring efficient service delivery and excellent customer service. Support the rent service by assisting with Universal Credit verification, Direct Debits, refunds, customer enquiries, and tenancy-related administration. Assist with tenancy and void management processes, including preparing tenancy documentation, maintaining accurate records, and supporting empty homes administration. Raise purchase orders, process goods receipts, maintain regulatory and customer data, and ensure information is accurate across all systems. Support colleagues with onboarding, customer ..... full job details .....