Key Account Manager

Customer Account Manager – Customer Relationship Management – Office based in Manchester
Customer Experience & Renewals – 100% Account portfolio management
Negotiable Basic Salary; realistic bonuses up to £55,000 AND wicked benefits, enhanced holidays, discounts, EAP, and more! Fast-paced B2B account management role - 2 years account management experience essential! Grow your accounts, grow your career!

Keep customers happy, engaged, and coming back for more! Find the opportunities – Renewals – Contract Negotiation – Upsell – Cross Sell.

We need enthusiastic but resilient account managers who have ambition and motivation.
Want to know more? Lauren @ Duval is recruiting!

We're looking for?

• An account manager with salespersons flair, salesperson, motivated and determined to do well with very strong 2 years+ in B2B sales with the ability to thrive in a KPI driven environment
• Passionate about well-being and offering a genuinely (potentially) life changing solution and service
• Understand that this is a marathon not a sprint – build it, grow with it, and forge a brilliant career.
• Bright intelligent and educated and able to thrive in a fast-paced office environment and role.

The Role:

• Proactively managing all aspects of business within the channel assigned to you – 100+ accounts
• Delivering the highest level of customer care and account management include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties
• Handle inbound telephone sales calls and emails from existing accounts, converting these opportunities into new sales revenue – cross sell – up sell
• Manage all tasks alongside phone calls through effective time management, planning and prioritising workloads to maintain an effective and functional service level
• Achieve a personal targets and KPI’s

Contact Lauren @ Duval about this exciting account management role based in Manchester!