Internal Account Manager

Customer Relationship Manager – Account Management - Manage 100 business accounts and grown and retain their contract and value.
Contract Renewals – Customer Experience – Objection handling – Negotiation.
£30,000 - £34,000 : bonuses to £42,000. Benefits include 26 days hols plus bank holidays, access to EAP and Health Shield, discounts, transport links, on-site gym and MORE! Plus career map and progression.
Required: 2 years + in a customer account management role!

Fast-paced B2B account management role! Grow a portfolio of accounts and progress. We're looking for enthusiasm, great energy, ambition and resilience.

100% account management Office based with a winning culture and team! Grow an exciting client base – Manage retain, negotiate, upsell and cross sell.
Lauren @ Duval is recruiting!

Who will you be?

• An account manager with salespersons flair, salesperson, motivated and determined to do well with very strong 2 years+ in B2B sales with the ability to thrive in a KPI driven environment
• Passionate about well-being and offering a genuinely (potentially) life changing solution and service
• Understand that this is a marathon not a sprint – build it, grow with it, and forge a brilliant career.
• Bright intelligent and educated and able to thrive in a fast-paced office environment and role.

The Role:

• Proactively managing all aspects of business within the channel assigned to you – 100+ accounts
• Delivering the highest level of customer care and account management include taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties
• Handle inbound telephone sales calls and emails from existing accounts, converting these opportunities into new sales revenue – cross sell – up sell
• Manage all tasks alongside phone calls through effective time management, planning and prioritising workloads to maintain an effective and functional service level
• Achieve a personal targets and KPI’s

Contact Lauren @ Duval about this exciting account management role based in Manchester!